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Book cover number 1 for Services Marketing : People, Technology, Strategy written by Jochen Wirtz, Christopher Lovelock published by World Scientific

Services Marketing : People, Technology, Strategy

Jochen Wirtz

Christopher Lovelock

Rs.1,187

Rs. 1,695

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Binding: Paper Back

Publisher: World Scientific

Language: English

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Description

Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media, and case examples.This book takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. It features cases and examples from all over the world and is suitable for students who want to gain a wider managerial view.Supplementary Material Resources:Resources are available to instructors who adopt this textbook for their courses.

Additional Info
Author Jochen Wirtz, Christopher Lovelock
Publisher World Scientific
Language English
Binding Type Paper Back
Main Category Commerce & Business
Sub Category Marketing
ISBN13 9781944659820
SKU BK 0126623

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