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Raving Fans! (The One Minute Manager)

Ken Blanchard

Rs.269

Rs. 299

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Binding: Paper Back

Publisher: Harper Collins Publishers

Language: English

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Description

Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day ??? in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature ??? not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace ??? and turn their customers into raving, spending fans.

Additional Info

Author	Ken Blanchard
Publisher	Harper Collins Publishers
Language	English
Binding Type	Paper Back
Non Fiction	Business & Economics
ISBN13	9780007252053
SKU	BK 0034467